Technical difficulties may prevent you from filing electronically. Such difficulties may be related to the Court's ECF computer system or they may be related to your own computer.
A Filing User whose filing is made untimely as the result of a technical failure may seek appropriate relief from the Court
(SDNY ECF Rules & Instructions, section 11).
If a technical failure prevents you from filing electronically, follow the steps below:
- Do not attempt to file paper documents in ECF cases except for emergency filings (eg. Temporary Restraining Order);
- If the Court's ECF system is out of order you should electronically file your document as soon as the system is restored;
- If you missed a filing deadline when the ECF system was out of order, attach a statement to your electronic filing explaining how the interruption in service prevented you from filing in a timely fashion;
- If the problem concerns the Filing User's own equipment or Internet Service Provider (ISP), and the Court's ECF system remains in service, attach a statement to your electronic filing explaining how the interruption in service prevented you from filing in a timely fashion.
Questions concerning Electronic Case Filing (ECF) may be directed to the ECF HELP DESK at (212) 805-0800, Monday through Friday, from 8:30 AM to 5:00 PM.